Terms and Conditions

KAELYN AGRO PRODUCTS (LLC) is a partnership firm limited liability Incorporated under the Companies Act, 1956 having its head office at Bangalore. We deal mainly with Agro products such as rice, spices, fruits, vegetables for exports along with the fast-moving consumer goods such as edible oil, toilet products, butter, ghee, egg, etc, to the indigenous market. All our products always have a demand for 24/7 throughout the world. Hence, the product and its marketing are not an issue in our business. As we partners have versatile knowledge and experience, we surely take our business to a new height year after year successfully.

  • Kaelyn Agro Products LLC will attempt to deliver the products according to the order put by the client. We will begin to handle the order when you submit the order effectively with us.
  • At the point when you decide on Cash On Delivery, we generally attempt to make an affirmation via telephone before delivery.
  • Each care will be taken to deliver the products to the intended recipient. But We will not be held responsible for any wrong delivery of the product based on the address given by the customer or if any person imposes to be the actual recipient and takes delivery of goods.
  • All prices and availability of products are subject to change without prior notification.

Return Policy and Cancellation

  • If an order is processed and delivered the products won’t be taken back or replaced unless there is a reasonable manufacturing issue.
  • If the delivery is not executed due to incorrect or insufficient address, the recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such products.
  • Please note that cancellations have to be made within 1 hour after placing an order. In case we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be canceled. We have a complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.

Refund Policy

  • We take great care to ensure that our products reach you in good condition. But In the rare unlikely event that our product is damaged or has a manufacturing defect, or that we have delivered a product that you did not order, you must register a complaint with us within 24 hours of receiving the product. You should email us a photo of the damaged product at info@kaelynagro.com. The products will be reviewed by our customer service team and will be eligible for immediate replacement or refund.

Disclaimer

Except as otherwise expressly stated with respect to our products, all contents of the site are offered on an “as is” basis without any warranty whatsoever either express or implied. We make no representations, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose. We do not guarantee the functions contained in the site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or defects will be corrected even if Kaelyn Agro Products LLC is aware of them.